For Law Firms
Virtual Receptionist for Lawyers & Law Firms
An AI receptionist answers your law firm phone, takes down the case details, and texts you the summary.
100% free. No sign up or credit card required.
Hear it answer a law firm call
Click the button to start a conversation with a receptionist trained for Harrison & Associates Law Group in Chicago. Pretend you are a customer and see how it handles whatever you ask.
Harrison & Associates Law Group
Chicago, IL · Personal Injury Consultation, Divorce & Family Law, Estate Planning Package
- Answers with the business name.
- Asks what is wrong, where, and how soon they need help.
- Knows the hours and the service area.
- Texts the owner when the call ends.
It works in your browser, and you do not need to sign up.
Try saying
What it does on a law firm call
These are the calls law firms get every week. The receptionist only uses the information in your agent profile, so it never guesses.
The caller asks
“My husband was arrested last night.”
What the receptionist does
It takes the caller’s name, number, and the basic facts, then texts you the details right away. It does not give legal advice.
The caller asks
“How much do you charge for a consultation?”
What the receptionist does
It only quotes prices you add to your agent profile. If you add a consultation fee, it gives that fee. Otherwise it says you will call back with a price.
The caller asks
“Do you take cases in Williamson County?”
What the receptionist does
It checks the service area and practice areas in your profile. If Williamson County is not on it, it tells the caller.
The caller asks
“Can I come in this week to talk about my case?”
What the receptionist does
It takes the caller’s name, number, and a short description of the matter, then tells them you will call back to set a time. You get a text and a task.
The caller asks
“Can I talk to a real person?”
What the receptionist does
It offers a callback or takes a message. If you turn on call transfer, it sends the call straight to your phone.
The caller asks
A robocall about your Google listing.
What the receptionist does
It hangs up, and you do not get a text.
Say any of these to the demo receptionist and hear how it responds.
What you get
It answers every call, day and night.
It texts you the job details as soon as the call ends.
It answers many calls at the same time.
A recording and a summary are ready after each call.
It remembers repeat callers.
It keeps a list of people to call back.
This is your call list.
How it works
1Paste your website
The receptionist reads your site and learns your services, hours, and service area.
2Check what it learned
Fix anything that is wrong and add the details you want it to know, like prices.
3Forward your number
Send your calls to the receptionist. You get a text after each one.
What a law firm answering service does for your business
People who call a law firm are often in the middle of the worst week of their lives. A spouse was arrested last night. A car accident left them hurt and unsure what to do. A divorce is starting, or a contract has fallen apart. They want a person to pick up. If the call goes to voicemail, most of them hang up and call the next firm on the list.
SimpleAnswering answers that call for you. It picks up on the first ring, gives your firm’s name, and asks what the caller needs. It collects the caller’s name, phone number, the type of matter, and when it happened. It does not give legal advice, and it does not discuss the case beyond taking the details. When the call ends, you get a text and an email with everything the caller said, so you can call back prepared.
Every call is recorded and saved to your dashboard, along with a written transcript and a short summary. This matters when a caller says they told your office about a court date, and you need to check what was said. You can read the exact words. It also helps when you hand an intake to a paralegal or an associate.
Calls to a law firm come in waves. A TV ad runs, or a local news story about a verdict brings in dozens of callers with similar claims. One receptionist can only take one call at a time, but SimpleAnswering answers every call at once. No caller hears a busy signal, and no caller goes to voicemail.
After each call, the system creates a task with what needs to happen next. A new personal injury lead shows up on your list next to an existing client who asked about a hearing. Repeat callers are matched to their past calls, so you see the full history before you dial. You decide who to call back first.
The receptionist only uses the information in your business profile. It knows your practice areas, your hours, and the counties you serve. It quotes prices only when you add them. If a caller asks something it cannot answer, it takes a message and lets you decide. Setup takes a few minutes: paste your website, check what it learned, and forward your number.
I am a solo practitioner and I spend half my day in court. I was losing two or three potential clients a week to voicemail. Now every call gets answered and I get a text with the case type and urgency. I signed eight new clients last month that I would have missed.
Rachel M.
Solo Practitioner, Morrison Law Office · Phoenix, AZ
Questions lawyers ask
- Is an AI receptionist better than a live receptionist for a law firm?
- AI handles what a single receptionist cannot: calls during depositions, court appearances, and 2 AM arrests all at the same time. It qualifies leads with your custom intake questions and handles sensitive conversations with discretion. It works best as a complement to your existing staff, ensuring no call ever goes to voicemail. For solo practitioners, it replaces the need to hire a full-time receptionist entirely.
- What happens when someone calls about an arrest or emergency legal situation at 2 AM?
- Your receptionist answers immediately, gathers the charges, jail location, booking number, and family contact details with calm professionalism. It flags the call as urgent and sends you an instant text and email so you can decide whether to call back immediately or first thing in the morning. Criminal defense attorneys tell us this alone pays for the service — one retained client from an after-hours arrest covers months of the subscription.
- Can a law firm answering service do legal intake and qualify potential clients?
- Yes. Your receptionist asks your custom screening questions: case type, incident date, jurisdiction, injuries or damages, and how they found your firm. You get a qualified lead summary so you know which calls deserve an immediate callback and which can wait. You set the intake questions yourself, so the screening matches exactly how your firm evaluates new cases.
- Does the law firm answering service work after hours, weekends, and holidays?
- Every call is answered 24/7/365. Accidents happen on Saturday night and DUI arrests happen on holiday weekends. Your receptionist picks up when other firms send callers to voicemail, which is exactly when potential clients are most desperate and most likely to hire the first attorney who answers. You do not pay overtime or holiday rates.
- How long does it take to set up a virtual receptionist for my law firm?
- Under two minutes. Paste your firm's website URL and the AI learns your practice areas, attorney bios, office hours, and contact information automatically. You can customize intake questions for each case type and set urgency rules before going live. No phone system changes, no IT support needed, and no contracts required.
- Will callers know they are talking to an AI instead of a person at my law firm?
- The voice is natural and professional with the discretion that legal callers expect. It never offers legal advice, handles emotional callers with patience, and asks relevant follow-up questions. Most people simply appreciate that someone answered the phone and treated them with respect instead of sending them to voicemail.
Hear it answer a law firm call
100% free. No sign up or credit card required.