Never Miss Another Referral While You're With Patients
You became a physical therapist to help people move better and live without pain—not to worry about missed calls.
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Every Missed Call Could Be a Patient Who Needs Your Help
Running a PT practice means your hands are literally on patients most of the day. You can't break mid-treatment to grab the phone. Your front desk gets pulled in every direction. And after hours? Calls go straight to voicemail. Meanwhile, patients with fresh referrals from orthopedic surgeons, people in pain who finally decided to get help, and post-op patients on tight timelines are calling—and if they can't reach you, they'll call the next clinic on their list.
You're mid-treatment with a patient who needs your full attention
The phone rings at the front desk, but your receptionist is checking out another patient. A new referral from the orthopedic group you've been building a relationship with leaves a voicemail. By the time you return the call, they've already scheduled with another clinic.
Your receptionist steps away for lunch or calls in sick
For those few hours, every call goes unanswered. A patient's wife calls to schedule her husband's post-knee-replacement PT—he needs to start in 48 hours. She can't wait, so she finds someone who picks up.
A patient gets their surgery date at 5:30 PM and wants to line up their PT right away
Your office closed at 5. They're motivated right now, phone in hand, ready to book. Your voicemail plays. They tell themselves they'll call tomorrow, but tomorrow they're busy, distracted, or they've already found another option online.
A Receptionist That Never Misses a Beat
Every Referral Captured Completely
New patient referrals are how your practice grows. When someone calls with a referral from their physician, your AI receptionist has a natural conversation and gathers everything you need: the referring doctor's name, the diagnosis, surgery date if there was one, their insurance information, and when they're available to come in. You get a complete picture so you can follow up fast and get them scheduled.
Appointment Requests Made Simple
Whether someone needs an initial evaluation, wants to continue their treatment series, or is calling to reschedule, your receptionist handles it smoothly. It captures their preferred days and times, notes any scheduling needs, and sends everything to your team. Your staff spends less time on back-and-forth phone calls and more time on patient care.
Know Immediately When It Matters
The moment a call ends, you get a text or email with the full summary. You'll see who called, what they need, how urgent it is, and their contact information. Post-surgery patients who need to start PT right away get flagged so you know to prioritize them. No more checking voicemail and hoping you didn't miss something important.
Available When Your Patients Need You
Patients don't just think about PT during business hours. They call after their doctor appointments, in the evening when they finally have time to deal with that nagging injury, or on weekends when the pain flares up. Your AI receptionist answers every single call, day or night, so motivated patients can take action when they're ready—not just when you're open.
See How It Works
A simple dashboard built for busy physical therapy. No tech skills required.
See every call summarized in one place—who called, what they needed, and what to do next. No more piecing together sticky notes or checking multiple voicemails.
New patient referrals and urgent requests are automatically flagged so you know exactly which calls need your attention first.
Patient information is captured and organized automatically. Names, phone numbers, insurance details, and scheduling preferences—all in one place.
How It Helps Your Business
Real scenarios where our AI receptionist saves you time and money
New Referral Capture
When a patient calls with a referral from their orthopedic surgeon, primary care doctor, or specialist, your receptionist gathers the complete picture: referring physician, diagnosis, recent surgery details if applicable, insurance information, and when they can come in. You get everything you need to call them back, answer their questions, and get them on your schedule quickly.
Treatment Series Scheduling
Patients recovering from surgery or managing chronic conditions often need multiple visits per week. Your receptionist captures their availability and scheduling preferences so your team can set up their entire treatment series efficiently. Patients appreciate the organization, and you maintain better treatment plan compliance.
Time-Sensitive Post-Op Requests
Post-surgical patients often have narrow windows to begin PT. Your receptionist recognizes when timing matters, gathers the relevant surgery details and timeline requirements, and immediately alerts your team. These patients get priority follow-up so they can start recovery on schedule.
Reschedule and Cancellation Requests
Life gets in the way sometimes. When patients need to change their appointments, your receptionist handles it gracefully—capturing their new availability and preferences, then passing the information to your staff. Treatment plans stay on track with minimal disruption.
Frequently Asked Questions
Everything you need to know about our AI receptionist
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