Never Miss Another Patient Call While You're Doing Eye Exams
You became an optometrist to help people see better, not to worry about missed phone calls.
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Create Your AI Receptionist
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You Can't Do an Eye Exam and Answer the Phone at the Same Time
Running an optometry practice means you're constantly pulled in different directions. You're dilating pupils, explaining prescriptions, and making sure patients leave with the right eyewear. Your staff is helping customers try on frames and adjusting glasses. The phone keeps ringing, but there's no one free to answer it. Every unanswered call is a patient who might book elsewhere.
You're in the middle of an eye exam explaining a patient's new prescription
The phone rings at the front desk, but your receptionist is already helping someone choose frames. A patient calling to book their annual exam gives up and calls the practice down the street instead.
Your whole team is busy during a Saturday morning rush
A family comes in to pick out glasses for their kids, and everyone's helping. Meanwhile, calls go to voicemail. Those are patients you'll never hear from again—they just move on to whoever answers.
A contact lens patient needs to place a reorder after you've closed
They call in the evening when they realize they're on their last pair. No one answers, so they order online or visit a chain store that's open late. You lose that patient and their future business.
A Friendly Voice That Answers Every Call For You
Captures Eye Exam Requests While You Work
When someone calls to schedule an eye exam, they talk to a friendly receptionist who asks the right questions. What kind of exam do they need? When would they like to come in? How can you reach them? All of this shows up in your dashboard, ready for a quick confirmation call.
Handles Contact Lens Calls Without Interrupting You
Contact lens questions make up a big chunk of your calls—reorders, prescription questions, fitting issues. Your receptionist gathers all the details so your team can handle requests in batches. No more phone tag, no more interruptions during exams.
Sends You the Details Right Away
As soon as a call ends, you get a summary with everything that was discussed. Who called, what they need, when they want to come in. Your team can follow up in minutes instead of listening through voicemails at the end of the day.
Answers Calls Even When You're Closed
People often think about their eyes at night—when they notice a change in their vision, when they run out of contacts, when they finally have time to make an appointment. Your receptionist is there at 9pm on a Sunday, capturing their information so you can follow up Monday morning.
See How It Works
A simple dashboard built for busy optometrists. No tech skills required.
See every patient call at a glance with a clear summary of what they needed
Appointment requests organized and ready for your team to confirm
Patient names and phone numbers captured automatically from every call
How It Helps Your Business
Real scenarios where our AI receptionist saves you time and money
Routine Eye Exam Scheduling
A patient calls to book their annual eye exam. Your receptionist asks if they wear glasses or contacts, when they'd prefer to come in, and takes down their phone number. You get a neat summary and can confirm the appointment with a quick callback.
Contact Lens Reorders and Questions
When patients need more contacts or have questions about their prescription, the receptionist captures everything—lens brand if they know it, how many boxes they need, any issues they've been having. Your team processes the request without a single phone call.
Frame Consultation Appointments
Some patients want dedicated time to browse your frame selection with guidance from your opticians. The receptionist books these consultation requests and notes any preferences they mention, so your team is prepared to give them a great experience.
Urgent Eye Concerns
When someone calls worried about sudden vision changes, floaters, or an eye injury, your receptionist takes it seriously. They gather the details, reassure the patient, and send you an immediate alert so you can prioritize the call and respond quickly.
Frequently Asked Questions
Everything you need to know about our AI receptionist
Eye Doctor Answering Service
Whether your patients call you an optometrist, eye doctor, or vision specialist, they all need the same thing: someone to answer when they call. Our eye doctor answering service ensures every patient reaches a friendly voice, whether they're scheduling their annual exam, ordering contacts, or concerned about sudden vision changes. We understand the terminology your patients use and respond naturally, making them feel confident they've reached the right practice.
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