Never Miss an Emergency or Surgical Consultation
You're in surgery when a patient calls about sudden vision changes.
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Create Your AI Receptionist
Enter your website and we'll build a custom receptionist trained on your ophthalmologists business.
Eye Emergencies Don't Wait. Neither Should Your Patients.
Ophthalmology is different from routine eye care. Your patients call about sudden vision loss, post-surgical complications, and conditions that can cause permanent damage if not treated quickly. When you're in surgery or seeing patients, you can't answer the phone—but you need to know immediately when something urgent comes in.
You're performing cataract surgery when a patient calls
They're experiencing sudden floaters and flashes—classic signs of a possible retinal detachment. Your front desk is checking in other patients. The call goes to voicemail. Hours pass before anyone hears it. Every hour matters with retinal issues.
A post-op patient calls with concerning symptoms on Saturday
They had surgery three days ago and now have increased pain and redness. They leave a message on your after-hours line. You don't get it until Monday morning. What could have been a simple intervention becomes a complicated situation.
Someone interested in LASIK calls during your busiest clinic hours
They've been researching for months and finally decided to call. Your lines are busy with existing patients. They call another surgeon who answers immediately. That's a $4,000+ procedure that went elsewhere.
Urgent Cases Flagged. Consultations Captured. Every Time.
Recognizes Ophthalmic Emergencies
Your receptionist knows the warning signs: sudden vision loss, flashes and floaters, post-surgical complications, eye injuries. These calls get flagged immediately with all relevant details, so you can respond quickly to time-sensitive conditions.
Captures Surgical Consultation Requests
LASIK, cataract, glaucoma surgery—when potential patients call, your receptionist gathers their concerns, current vision status, and scheduling preferences. You receive complete consultation requests ready for your team to confirm.
Handles Post-Operative Concerns
Post-op patients often have questions and concerns. Your receptionist assesses urgency, gathers relevant details about their symptoms and surgery date, and routes the call appropriately—immediate alert for concerning symptoms, scheduled callback for routine questions.
24/7 Coverage for Your Practice
Eye emergencies happen at night and on weekends. Your receptionist answers every call around the clock, ensuring urgent cases reach you immediately while routine matters wait for business hours.
See How It Works
A simple dashboard built for busy ophthalmologists. No tech skills required.
See every patient call with detailed clinical context
Urgent cases flagged immediately, consultations organized for follow-up
Complete patient contact information captured automatically
How It Helps Your Business
Real scenarios where our AI receptionist saves you time and money
Retinal Emergencies
When a patient calls describing sudden floaters, flashes of light, or a curtain over their vision, your receptionist recognizes the urgency. You get an immediate alert with the patient's symptoms, contact information, and how long they've been experiencing issues.
LASIK and Refractive Surgery Inquiries
Prospective LASIK patients have questions and want to know if they're candidates. Your receptionist provides helpful information about your services, captures their prescription history and concerns, and schedules them for a consultation.
Post-Surgical Follow-Up Calls
Patients recovering from cataract surgery, retinal procedures, or other operations often call with questions. Your receptionist assesses whether it's an urgent concern requiring immediate attention or a routine question for your next business day.
Referral Coordination
When primary care doctors or optometrists send referrals for diabetic eye exams, glaucoma management, or surgical consultations, your receptionist captures all the details and ensures these patients get scheduled appropriately.
Frequently Asked Questions
Everything you need to know about our AI receptionist
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